Red Feniks presents itself as an international company with sales offices in Montenegro, Spain, Italy, Slovenia, Croatia, Turkey, UAE, Cyprus, and Northern Cyprus. The company’s representative office is located in the center of Moscow at Bolshaya Lubyanka, 13. Red Feniks promises a wide range of services, including consulting, assistance in organizing trips for property viewing, and complete legal support for transactions.
Services of Red Feniks
The company offers:
- Consulting on any issues, including post-purchase assistance.
- Offers of commercial properties, including hotels and hotel complexes, as well as primary and secondary residential properties.
- Constant updating and expansion of the offer database with detailed information on each property.
- Assistance in organizing trips for property viewing.
- Full legal support for transactions and legal consultations.
- Individual approach to each client and confidentiality.
Our Experience with Red Feniks
Despite the promises and wide range of services, our experience with Red Feniks was extremely negative. We contacted the agency for property selection abroad and faced several issues.
Delays in the Deal Process
One of the main problems we faced was significant delays in the deal process. Despite pre-agreed deadlines, the transaction process was indefinitely delayed, leading to additional costs and inconveniences.
Recommendations for High Commission Properties
Our agent recommended properties with high commissions that did not meet our needs. This indicates that the company’s interests prevailed over the clients’, which is unacceptable for a professional real estate agency.
Legal Issues and Incorrect Document Handling
Serious legal problems arose during the transaction due to incorrect document handling. This led to additional expenses for legal consultations and complicated the purchasing process.
Lack of Attention and Feedback
We also encountered a lack of attention to our needs and poor feedback. The agent was not properly involved in the transaction process, which negatively impacted our experience.
Refusal to Correct Mistakes
Despite all the problems that arose, the agency refused to correct their mistakes or offer a more competent realtor. This indicates a low level of professionalism and an inappropriate attitude towards clients.
Our experience with the Red Feniks real estate agency was extremely negative. We spent a lot of time and money but were dissatisfied with their work. Based on our experience, we cannot recommend Red Feniks and advise potential clients to be cautious and carefully choose their real estate agency.
Conclusion
When choosing a real estate agency, it is important to consider not only promises but also real client reviews. Our experience showed that Red Feniks does not meet the stated standards and is not willing to correct its mistakes. Be vigilant and thoroughly verify information before making deals with real estate agencies.
If you have similar experiences or want to share your opinion, leave your comments below.
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